This is a complete listing of all knowledge base articles that have been updated or added to our Workday Help Knowledge Base. A “knowledge article” is a job aid, video demo, or business process workflow that describes or outlines step-by-step procedures of a business process. All knowledge articles are currently housed in Workday Help. To learn more about our knowledge article categories, please visit our Workday Training Matrix.
Below are a list of updated and new knowledge articles as of June 27, 2023:
Updated Knowledge Articles
- Create Accounting Adjustments
- How to Schedule a Report to Run
- Submitting Education History for Verification
- Direct Hire a Federal Work Study Student
- Intake Forms
- How to Navigate Workday Help
- Video: How to Create a Workday Help Case *NEW VIDEO ALERT*
- How to Reassign a Case (Case Solvers Only)
- Amazon Punchout
New Knowledge Articles
- Finance Reporting Glossary
- Video: Terminating Period Activity Pay
- Video: Costing Allocations for Summer Processing
- Inactive Grant & Close Award
- Manage Customer Invoice Adjustment for Interest Income to Apply a Payment
- Federal Work Study (FWS) Costing Allocation
- Maintenance Invoice to Reflect Payments (Including for On Accounts)