This is a complete listing of all knowledge base articles that have been updated or added to our Workday Help Knowledge Base. A “knowledge article” is a job aid, video demo, or business process workflow that describes or outlines step-by-step procedures of a business process. All knowledge articles are currently housed in Workday Help. To learn more about our knowledge article categories, please visit our Workday Training Catalog.
Below are a list of updated and new knowledge articles as of July 27, 2023:
Updated Knowledge Articles
- Request & Review Candidate Reference Checks
- Create & Manage Purchase Requisitions (Non-Punchout)
- Create Supplier Invoice Requests
- Retroactively Edit Workday Time and Time Off
- Game Day Time Off
- Common Financial Reports
- Direct Hire a Federal Work-Student Student
- Federal Work Study (FWS) Costing Allocation
- Assigning Federal Work Study (FWS) Organizational Assignments and Modifying Costing Allocations
- Video: How to Work on a Help Case (Case Solvers Only)
- How to Close/Resolve a Case (Case Solvers Only)
- How to Reassign a Case (Case Solvers Only)
- How to Make Purchases in Workday
New Knowledge Articles
- Video: Manage Help Case Visibility (Case Solvers Only) *NEW VIDEO ALERT
- Video: How to Link a Help Case (Case Solvers Only) *NEW VIDEO ALERT
- Video: How to Share a Help Case (Case Solvers Only) *NEW VIDEO ALERT