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The new Workday Assistant tool is now available! As a reminder, this is an automated, conversational tool that assists UCF faculty and staff to quickly complete actions or retrieve information in Workday. This feature is available via desktop and Workday mobile app by selecting the Workday Assistant icon. To learn how to access and use…

Workday Assistant functionality now available

This is a complete listing of all knowledge base articles that have been updated or added to our Workday Help Knowledge Base. A “knowledge article” is a job aid, video demo, or business process workflow that describes or outlines step-by-step procedures of a business process. All knowledge articles are currently housed in Workday Help. To learn more…

UCF’s second Workday system update of the year was completed on Saturday, September 9. All UCF employees (including faculty and staff) will notice feature updates to their Workday homepage, Workday search and My Tasks. Learn more information about campus community impacts at What’s New with Workday: System Release September 2023. UCF managers and supervisors will…

All staff who manage Workday Help cases (also known as “case solvers”) will now have access to Help case message templates when responding to any Help case due to the 2023R2 system release. A Help case message template is a pre-populated (default) message to use for consistent messaging and efficient customer service support. Refer to…

Workday is scheduled to complete its biannual system update on Saturday, September 9.  Workday releases two system updates biannually in March and September. Updates may impact specific groups in UCF or the entire UCF campus community. What is a Workday System Release?System updates, also called system releases, install modifications within Workday to provide enhanced system…

This is a complete listing of all knowledge base articles that have been updated or added to our Workday Help Knowledge Base. A “knowledge article” is a job aid, video demo or business process workflow that describes or outlines step-by-step procedures of a business process. All knowledge articles are currently housed in Workday Help. To learn more…

The offices of Financial Affairs and the UCF Foundation are pleased to announce that 2024 foundation gift budgets, including July 2024 endowment payout were loaded into Workday effective last week. This means that colleges and units (including direct support organizations like Athletics) may once again directly charge gifts within the Workday system replacing the former…

This is a complete listing of all knowledge base articles that have been updated or added to our Workday Help Knowledge Base. A “knowledge article” is a job aid, video demo, or business process workflow that describes or outlines step-by-step procedures of a business process. All knowledge articles are currently housed in Workday Help. To learn more…