Feature Release

UCF’s second Workday system update of the year was completed on Saturday, September 9. All UCF employees (including faculty and staff) will notice feature updates to their Workday homepage, Workday search and My Tasks. Learn more information about campus community impacts at What’s New with Workday: System Release September 2023. UCF managers and supervisors will…

All staff who manage Workday Help cases (also known as “case solvers”) will now have access to Help case message templates when responding to any Help case due to the 2023R2 system release. A Help case message template is a pre-populated (default) message to use for consistent messaging and efficient customer service support. Refer to…

Workday is scheduled to complete its biannual system update on Saturday, September 9.  Workday releases two system updates biannually in March and September. Updates may impact specific groups in UCF or the entire UCF campus community. What is a Workday System Release?System updates, also called system releases, install modifications within Workday to provide enhanced system…

UCF’s first Workday system update of the new year completed on Saturday, March 11. Workday releases two system updates annually (March and September) to launch new system functionality. All UCF employees (including faculty and staff) will notice global navigation menu changes. View our “Workday Digest” video to explore some of our new system features. **Optional:…

Beginning Monday, February 6, the UCF community will notice two new system updates to our Workday Help application:  new help categories and email notifications. We listened to feedback from the community on how to successfully access knowledge articles within Workday Help.  Based on this feedback, new categories have been created to make it easier to…